Key Accounts Manager

Position Description

Job Summary

What’s the job? 

The Key Accounts Manager is responsible for creating strategic value and profitability in support of the CertainTeed business strategies. These activities will operate across the Roofing and Siding lines of business and functional departments with an entrepreneurial, customer-centric approach to strategic accounts throughout the United States. Position will focus on the distribution side of the business.  

This role will focus on Key Account Management and New Business Development, as well as working with Senior Leadership to create, continually revise, and execute strategies for medium and long-term business growth.  The right candidate must be highly customer focused and adept at negotiation, organizational navigation, working in a matrix organization, and problem solving.  They will work with numerous internal and external stakeholders including customers, channel partners, line-of-business leadership, and the EPS Regional Vice Presidents and Regional Managers to develop creative, out-of-the-box ways of addressing customer needs and locate untapped opportunities. 

  • Cultivate strong, effective, and collaborative working relationships with Key Account Customers’ senior management to create direct lines of communication and influence decision making
  • Work in conjunction with CertainTeed leadership to establish strategies and tactics to profitably and sustainably grow our position within key growth segments while remaining cognizant of customer business objectives   
  • Maintain competitive knowledge of market space to create and adjust sales strategies
  • Manage corporate relationships with key accounts at multiple levels to secure new business and grow existing business
  • Effectively promote existing offerings from a broad, existing product portfolio, while maintaining a critical eye toward increasing future differentiation and value-add.
  • Develop a positive working relationship with Key Account functional area leaders
  • Through strong relationships with key accounts and general market knowledge, propose and justify new products, services, and strategies that create differentiated customer value, business profit, and expanded market positioning.
  • Be the point person for coordination of projects with Key Account Customers such as PIM, EDI, Marketing Campaigns, and Store Merchandising 


Required Qualifications

What do you bring? 

  • Position to be located out of home office near major airport.
  • Deep Building Industry knowledge and 10+ years professional experience in the industry.
  • Minimum 10 years’ corporate account management experience as key contact, preferably in the building industry.
  • Bachelor's degree in business or technical field strongly preferred
  • Demonstrated success in new business development at Distribution (ABC, SRS, Beacon, Cameron Ashley, LMC, ABM, NEMEON, IDAC, USLBM)
  • Curiosity and capacity to ask questions to drive alternative outcomes.
  • Customer-obsessed, problem-solver.  Ability to understand and empathize with customer needs, as well as think outside of the box to “make it happen” for Key Accounts.
  • Ability to understand the unique operational models of B2B customers, and through this understanding be seen as a trusted advisor able to propose on-point solutions to the customers’ expressed and not yet expressed pain points.
  • Strategic mindset – ability to balance short-term wins with medium-term strategies that create business value in terms of market position, and brand, as well as sales.
  • Ability to build the partnerships that will be necessary for short- & long-term success.
  • Ability to successfully navigate and thrive in a matrix organization
  • Requires ability to use technology as selling tool
  • Ability to transport up to 50 lbs. of samples and literature
  • Requires up to 40% national travel, international from time-to-time
  • Driver’s license required 



Additional Description

What are our perks? 

We provide unique options to fit your unique lives! Our Total Rewards Program is customizable to accommodate your needs. Our menu of flexible options includes, but is not limited to: 

  • Excellent healthcare options: Medical, vision, prescription & dental
  • Family Focus & Balance: Parental leave, paid time-off and Employee Assistance Program
  • Financial Security: Competitive 401(k), Company-funded Retirement Accumulation Plan and Employee Stock Purchase Program (PEG)
  • Tuition Reimbursement: Continuing education for every season of your career 
  • Pet Insurance options: Insurance plan & prescription discount program for your furry friends
  • Employee Recognition Programs
  • PerkSpot: Our exclusive one-stop online discount marketplace 
  • LiveWell: Rewarding you for living a healthy lifestyle 



Company Summary

Through the responsible development of innovative and sustainable building products, CertainTeed, headquartered in Malvern, Pennsylvania, has helped shape the building products industry for more than 110 years. Founded in 1904 as General Roofing Manufacturing Company, the firm's slogan "Quality Made Certain, Satisfaction Guaranteed," inspired the name CertainTeed. Today, CertainTeed is a leading North American brand of exterior and interior building products, including roofing, siding, insulation, drywall and ceilings.


A subsidiary of Saint-Gobain, one of the world’s largest and oldest building products companies, CertainTeed has more than 6,300 employees and more than 60 manufacturing facilities throughout the United States and Canada.

Legal Statement

Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.

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Key Accounts Manager

Location: Remote, Regular

Posting Date: 03/31/2024

Job Code: USA08574

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