Account Manager - Offsite Solutions (Remote)

Position Description

Job Summary

This is a remote position. Individual can be located anywhere within the United States.

The Account Manager for CertainTeed Offsite Solutions is responsible for sales growth of CertainTeed’s (CT) One Precision Assemblies (OPA) systems by generating sustained demand and positioning the solution as the preferred choice among builders, developers, and other customer audiences in a manner consistent with CertainTeed’s Vision, Mission, Values and Objectives (VMVO).

The Account Manager must have in-depth knowledge of the OPA product, competitive solutions, and the process of building a building using the OPA system. Building trust and relationships with others across all existing business functions including R&D, Operations, Product Management, and Finance is key to success. This position will work closely with our internal cross-functional teams and will work very closely with the customer success team.

Essential duties include:

  • Working collaboratively with Offsite commercial team, Marketing, and R&D to deliver sales growth and sustained
  • Selling a single, complex solution: One Precision Assemblies (OPA), along with associated upgrades and services.
  • Develops and implement territory strategy consistent with the overall business to maximize quality / effectiveness and quantity of sales calls.
  • Actively track submitted permits, new land development, growth geographies and potential customers, and market trends to identify and target most productive and actionable sales opportunities.
  • Build, maintain, and add value to relationships between customers and CT’s organization; customers include all audiences, including builders, developers, owners, architects, realtors, real estate investors, distribution, etc.
  • Conduct and participate in sales promotions and educational meetings with builders, developers, owners, architects, realtors, real estate investors, distribution, and other trade factors.
  • Use Salesforce.com as daily tool to track leads, document customer discussions, analyze and aggregate opportunities, and collaborate with internal colleagues and stakeholders.
  • Maintain strong relationships and open/frequent communications with other parts of the CT sales organization, in particular around overlapping customers or channel dynamics. Leverage network of CT sales professionals to grow visibility of and generate leads for OPA.
  • Collaborate with Marketing and R&D to understand customer needs/pain-points, modify or develop solutions to these needs, and effectively reach and educate target customers on the benefits provided by the OPA solution.
  • Calling on owners, architects, developers, and municipality to create “pull-through”

COMPETENCIES:

  • Ability to communicate benefits and close sales for highly complex, optionable, high-value (up to $500k/unit) solutions will be essential
  • The ability to navigate complex sales dynamics, including overlapping territories with other CT product line sales professionals and channel complexity with existing distribution partners is a key part of the role
  • Capable of reading and understanding building designs, drawings, details, and specifications
  • Ability to work in a highly collaborative environment with remotely located team members
  • Ability to manage some market complexities and competitive situations and build strong relationships with builders, developers, owners, real estate investors, and other building professionals.
  • Understand documentation content, anticipate customer inquiries, and ensure the documentation addresses customer needs.

Required Qualifications

  • Bachelor's degree in architecture, marketing, communications, business, or related field OR comparable experience in lieu of a degree with five (5) years of equivalent experience in sales role within the single-family, residential construction industry
  • 5+ years of professional experience managing customer relationships, sales presentations, & closings of sales within the single-family, residential construction industry.
  • Proficient in CRM tools, such as Salesforce.com, preferred

Company Summary

Saint-Gobain Research (SGR) North America is one of Saint-Gobain’s largest industrial research laboratories. The center is home to more than 400 employees working at the leading edge of innovation on multidisciplinary industrial research, preparing the future by designing tomorrow's products and processes across an amazing variety of markets and technical disciplines. Since 1985, SGR North America has been supporting existing businesses, developing future businesses, and nurturing talent.

Saint-Gobain designs, manufactures and distributes materials and solutions which are key ingredients in the wellbeing of each of us and the future of all. They can be found everywhere in our living places and our daily life: in buildings, transportation, infrastructure and in many industrial applications. They provide comfort, performance and safety while addressing the challenges of sustainable construction, resource efficiency and climate change.


Legal Statement

Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.

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Account Manager - Offsite Solutions (Remote)

Location: Northboro, Massachusetts

Posting Date: 02/06/2024

Job Code: USA08078

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