Loyalty Programs Internship

Position Description

Job Summary

The Loyalty Programs Intern will assist with the participation in the day-to-day Customer Experience and Loyalty Programs activities in Malvern, PA.  You will have the opportunity to gain experience in customer experience and insights practices to help in delivering customer centricity initiatives to the business. Your day to day responsibilities include the following, but other duties may be assigned as needed:

DUTIES/RESPONSIBILITIES:

  • Vet new program registrations for loyalty programs and validate in loyalty engine
    • May require interaction with field sales to validate
  • Data entry of mailed in loyalty program claims into loyalty engine
    • Establish KPI for this process
  • Creating new Master Data Records within applicable system
  • Create training and process documentation around new loyalty engine
  • Processing of Change Pays special promotion claims in loyalty engine

Required Qualifications

  • Must be currently enrolled in a four-year accredited degree program 
  • Ability to spot trends/insights/opportunities  
  • Requires strong Excel Skills and Word, Power Point
  • Working knowledge of MS Teams
  • Strong communication skills, both written and verbal
  • Good interpersonal skills
  • Team oriented
  • Results focused
  • Ability to manage multiple tasks simultaneously
  • Flexible, but organized

Company Summary

Saint-Gobain, one of the world’s largest building materials companies and manufacturer of innovative material solutions, helps create great living spaces by combining comfort and sustainability. For more than three-and-a-half centuries, Saint-Gobain has been enhancing the wellbeing of people everywhere, whether it’s by addressing climate change, delivering true sustainable development, advancing the information revolution, participating in medical breakthroughs or playing a vital role in space exploration. Focusing on the intersection of people, innovation and purpose, Saint-Gobain helps to address the needs of today and the challenges of tomorrow – offering employees the opportunity to invent themselves and reshape the world.


Legal Statement

Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.

 

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Loyalty Programs Internship

Location: Malvern, Pennsylvania

Posting Date: 01/17/2023

Job Code: USA04693

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