Territory Manager Pacific Northwest

Position Description

Job Summary

Why work for us?
At Saint-Gobain, our employees have pride in belonging to an organization whose culture is made up of these core values: Trust, Empowerment, & Collaboration. Our company encourages diversity and inclusion in all its forms while making the world a more beautiful and sustainable home.

What’s the Job?
In this role, you will support the profitable sales growth of CertainTeed’s portfolio of gypsum products and systems by generating sustained demand within the territory.  This is accomplished through sales and promotional activities targeted at positioning CertainTeed as the preferred choice among contractor and distribution customers.
Additionally, this position is responsible for providing service to assigned customer base that is consistent with, and in support of, the five Saint-Gobain attitudes that represent our heritage and ambition. Cultivate Customer Intimacy, Act as an Entrepreneur, Innovate, Be Agile, Build an Open and Engaging Culture.

  • Develops and implements territory strategy consistent with the overall U.S. Gypsum Strategy and U.S. Gypsum’s Must Win Battles.
  • Provide technical support to all customer audiences; establish credibility as solutions oriented, industry expert
  • Develops effective working relationships with distribution yard managers (up to 60% of time), contractors (up to 30% of time), and architects/specifiers (up to 5% of time) creating “pull-through” demand. Subsequently working with distribution customers to close related sales.
  • Actively targets and tracks construction projects from planning through bidding phases to maximize closing rates using company provided tools such as McGraw-Hill Network, SpecShare, etc.
  • Digital Usage, placing an emphasis on relationship-based sales to increase customer retention, satisfaction, and new opportunities through the effective use of SalesForce.com and Net Promoter Score
  • Performs market sensing functions and provides Voice of Customer reports on customer needs, and market intelligence/trends by documenting in SFDC.
  • Manages market price by customer, channel, mode/mix and SKU to maximize profitability. Monitors competitive market pricing and, where applicable, presents documented price approval requests to manager in strict accordance with legal requirements and company guidelines. 
  • Conducts/participates in sales promotion and educational meetings with architects, contractors, applicators, and distributors’ personnel. Assists in the planning and conducting of contractor focus groups.
  • Identify, qualify and develop new account prospects consistent with overall company strategy
  • Promptly investigates customer complaints, prepares reports and make recommendations to supervisor for timely settlement.

Reports to: Regional Sales Manager NW
Travel: Primarily travel by car. Up to 30% overnight travel
Supervisory responsibility: No direct reports



Required Qualifications

What do you bring?

  • Bachelor’s Degree or equivalent training and experience providing knowledge of the regulations, practices and procedures concerned with outside sales activities for the construction industry.
  • Three plus years of related experience in applying this knowledge in daily sales activities such as managing customer relationship, sales presentations and the closing of sales.
  • Strong communication and interpersonal skills required.  Demonstrated ability to establish rapport and build quality relationships through networking.
  • Negotiation skills, problem solving abilities, and presentation skills a must. 
  • Proficiencies in MS Office applications (Word, Excel, PowerPoint, Outlook) are also required.
  • Proficient in Spanish preferred.

Company Summary

Through the responsible development of innovative and sustainable building products, CertainTeed, headquartered in Malvern, Pennsylvania, has helped shape the building products industry for more than 110 years. Founded in 1904 as General Roofing Manufacturing Company, the firm's slogan "Quality Made Certain, Satisfaction Guaranteed," inspired the name CertainTeed. Today, CertainTeed is a leading North American brand of exterior and interior building products, including roofing, siding, fence, decking, railing, trim, insulation, drywall and ceilings.

A subsidiary of Saint-Gobain, one of the world’s largest and oldest building products companies, CertainTeed has more than 6,300 employees and more than 60 manufacturing facilities throughout the United States and Canada. www.certainteed.com

Legal Statement

Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.

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Territory Manager Pacific Northwest

Location: Portland

Posting Date: 10/10/2021

Job Code: 587956

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