Technical Field Contractor Specialist

Position Description

Job Summary

Position Summary:
The Technical Field Contractor Specialist for Liquid-Applied Roofing (LAR) serves the business as the subject matter expert for proper and efficient application of LAR coatings and systems.  This person develops and executes LAR application training for internal sales teams, commercial roofing contractors and distribution partners.  The Technical Field Contractor Specialist is also the point person for both remote and on-site LAR project support and troubleshooting.  In addition to training responsibilities, this position serves as the eyes and ears of the market and is instrumental to product line and support improvement initiatives. 

Responsibilities:

  • Develop and deliver LAR product application training programs with appropriate level of detail for each internal and external stakeholders
  • Support and help implement contractor programs
  • Support distribution field sales and contractors on application issues
  • Support distribution and contractors on job estimates and product quantities needed
  • Pre-job, in-process and final roof inspections
  • In-field claims support
  • Utilize expert level knowledge and application expertise to guide internal and external stakeholders on LAR
  • Listen and document stakeholder needs and desires with respect to product support, communicate internally
  • Assist sales and marketing with trade show representation
  • Serve as a key person to advance LAR product offering and sales in the market
  • Provides input and ideas in collaboration with product management to develop new products or improve existing products

Required Qualifications


REQUIRED:

  • 5-8 years of technical sales, marketing or applicator experience, in the LAR industry
  • Technical expertise in LAR product application
  • Aptitude to train applicators and support/sales personnel
  • Excellent written and verbal communication skills
  • Intermediate computer skills (ability to proficiently use email and Excel)
  • Valid current driver’s license
  • Excellent driving record with no violations in the past 5 years
  • Ability to lift 50+ lbs (to set-up and tear-down events)

PREFERRED:

  • Certification and/or licensure in the building and construction field
  • Bilingual

TRAVEL:  75% regional travel (Travel is primarily during the week; however, travel on weekends is occasionally required.)


Company Summary

Through the responsible development of innovative and sustainable building products, CertainTeed, headquartered in Malvern, Pennsylvania, has helped shape the building products industry for more than 110 years. Founded in 1904 as General Roofing Manufacturing Company, the firm's slogan "Quality Made Certain, Satisfaction Guaranteed," inspired the name CertainTeed. Today, CertainTeed is a leading North American brand of exterior and interior building products, including roofing, siding, fence, decking, railing, trim, insulation, drywall and ceilings.

A subsidiary of Saint-Gobain, one of the world’s largest and oldest building products companies, CertainTeed has more than 6,300 employees and more than 60 manufacturing facilities throughout the United States and Canada. www.certainteed.com

Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.

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Technical Field Contractor Specialist

Location: Malvern

Posting Date: 08/27/2021

Job Code: 587514

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