National Account Manager (NAM)

Position Description

Job Summary

This is a high-profile growth candidate position working with the National Accounts team.  This position will support the National Accounts and Integration team to better execute, implement, and accelerate the opportunities and development of high-profile National End-User Customers, as well as key National Integrators, at a corporate level, which result in significant sales growth for Norton|SGA.  The incumbent will specifically focus on directing all activities leading to increased share gain and strategically positioning Norton|SGA for long-term growth. 


Key responsibilities will include:

  1. Developing & maintaining key senior management relationships including executive level (President / V.P. Level, General Managers, Corporate Procurement, & Plant Management) to foster close customer relationships for Norton|SGA share gain.
  2. Key point of contact for creating and growing Preferred Status Agreements (PSA) with National / North American / Global end-use customers.
  3. Communications, coordination, and project management with Norton|SGA functional & project teams.
  4. External communications and professional presentations involving senior stakeholders at both end-use customers and integrators (C-Suite Level), across a multitude of markets and channels.
  5. Extensive documentation & reporting, critical path development, and strategic planning.
  6. Communications with Norton|SGA senior management in Sales & Marketing, Supply Chain, Finance, CAE, and BU leadership.


A solid working relationship and communication channel must be maintained with all BU Management, Corporate Applications Engineering, Customer Service, Supply Chain & Planning, Legal, Finance, Field Sales Management, and Senior Sales & Marketing Management.  Travel will be required to corporate locations in North America to present, assess, and discuss; (a) business objectives, (b) progress, (c) resource requirements, and, (d) corporate alignment and program integration.  She or he will be empowered and required to make decisions in the best interest of implementing Norton|SGA’s program strategies and communicating the value of Norton|SGA as the leading provider of total cost solutions (Process Solutions Program) across a broad personnel matrix.  Internal collaborations will require strong leadership and the organizational skills necessary to resolve problems and develop solutions that will influence key decision-makers and their buying decisions.

Required Qualifications

This position requires a BS degree in business or marketing, an MBA would be a plus.  The National Account Manager must possess the skills to coordinate, interact, and permeate all levels of management.  The incumbent must have the ability to manage highly complex activities and the necessary credibility to elicit constructive dialogue at a senior management level.  Candidates should be able to successfully manage; long-term planning, tracking, and reporting.  The NAM must further have the ability to articulate SGA’s interests in a high-performance environment using progressive selling skills along with joint process development and collaborative techniques.  Analytical and project management skills are a must.  The candidate must have excellent oral and written communication skills, be computer literate, and have extremely strong presentation acumen.  Must be skilled leading multi-functional groups and confident working with senior leadership.  The position requires 50% travel.

Company Summary

Saint-Gobain Abrasives manufacturers and distributes high quality abrasive products to engineering, distribution and retail markets in the US. We are the world’s leading abrasives manufacturer and the only international supplier of abrasives that manufacturers each of the 3 major types of abrasives: Bonded Abrasives, Coated Abrasives and Diamond products.

With a strong presence in every continent the Abrasives Division serves its customers through structured sales operations in over 26 countries and employs nearly 16,000 people globally. Abrasives forms a key part of the High Performance Materials Division of Saint-Gobain, which is one of the 5 key areas of activity in which Saint-Gobain operate.

Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.

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National Account Manager (NAM)

Location: Worcester

Posting Date: 06/02/2021

Job Code: 586310

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