National Account Manager (NAM) - Home Improvement Industry

Position Description

Job Summary

This position will support the Retail National Accounts organization to better target, implement, and accelerate the opportunities and development of high-profile National Home Improvement Retailers, at a corporate level, which result in significant sales growth for SGA. The incumbent will specifically focus on directing all activities leading to increased share gain and strategically positioning SGA for long-term growth. 


Key responsibilities will include:

  1. Developing & maintaining key senior management relationships, including executive level (Corporate V.P. Level, Category Merchants).
  2. Extensive documentation & reporting, critical path development, and strategic planning.
  3. Strong coordination & communications with Saint-Gobain Abrasives(SGA) functional & project teams.
  4. External communications involving senior retailers’ stakeholders.
  5. Communications with SGA senior management in Sales & Marketing, Supply Chain, Business Units and Finance leadership.


A solid working relationship and communication channel must be maintained with Customer Service, Supply Chain & Planning, all Business Units Management, Field Sales Management, and Senior Sales & Marketing Management.  High travel will be required to corporate locations in North America to present, assess, and discuss; (a) business objectives, (b) progress, (c) resource requirements, and (d) corporate alignment and program integration.  He or she will be empowered and required to make decisions in the best interest of implementing SGA’s program strategies and communicating the value of SGA as the leading solutions provider, to Consumers and Pros, across multiple retailers’ departments.  Internal collaborations will require strong leadership and the organizational skills necessary to resolve problems and develop solutions that will influence key decision-makers and their buying decisions.

Required Qualifications

This position requires a BS degree in business or marketing, an MBA would be a plus.  The National Account Manager must possess the skills to coordinate, interact, and permeate all levels of management.  The incumbent must have the ability to manage highly complex activities and the necessary credibility to elicit constructive dialogue at a senior management level.  Candidates should be able to successfully manage; long-term planning, tracking, and reporting.  The NAM must further have the ability to articulate SGA’s interests in a high-performance environment using progressive selling skills along with joint process development and collaborative techniques.  Analytical and project management skills are a must.  The candidate must have excellent oral and written communication skills, be computer literate, and have extremely strong presentation acumen.  Must be skilled leading multi-functional groups and confident working with senior leadership.  Must be comfortable with omni-channel strategies and e-Commerce requirements from a retailer’s standpoint. The position requires 50+% travel.

Additional Description



Must be close to a major airport.

Company Summary

Saint-Gobain Abrasives manufacturers and distributes high quality abrasive products to engineering, distribution and retail markets in the UK. We are the world’s leading abrasives manufacturer and the only international supplier of abrasives that manufacturers each of the 3 major types of abrasives: Bonded Abrasives, Coated Abrasives and Diamond products.

With a strong presence in every continent the Abrasives Division serves its customers through structured sales operations in over 26 countries and employs nearly 16,000 people globally. Abrasives forms a key part of the High Performance Materials Division of Saint-Gobain, which is one of the 5 key areas of activity in which Saint-Gobain operate.

Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.

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National Account Manager (NAM) - Home Improvement Industry

Location: Worcester

Posting Date: 09/11/2020

Job Code: 581572

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